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7 Questions to Ask Before Hiring Home Care Services

As seniors grow older, they have limitations in their movements, and they consider it hassle when leaving their homes. That is why home care service providers promise to provide quality home care services to make sure that seniors receive the care and attention that they deserve. Home care can be provided at any time, and it is usually around 8 am or earlier to around 8 p.m. Convenient right? Especially if you are away from home due to work. If you don’t know where to start when hiring a home care service provider, these are the questions you need to ask.

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Here are the questions to ask your homecare provider:

1. What services does your agency provide?
Some agencies provide limited home care services. While some health care service provides a full range of services that include housekeeping, meal preparation, medication management, bathing and dressing, personal grooming, and transfers. Some agencies provide full-time home care for a chronic condition, personalized rehabilitation, as well as palliative nursing care.

2. How long have you been in business?
Pick an agency that has a proven track record with references and testimonials. Take the time to check the references thoroughly and make sure to ask for referrals from clients, doctors, and other medical professionals.

3. Is there a waiting list?
Sometimes, it is hard to find a spot with a trustworthy home care provider. But there are instances that your loved one might need care in a sudden emergency. It would better to choose an agency that doesn’t have a waiting list and can provide their services immediately.

4. Will you create a personal care plan?
Find an agency that will send a nurse to meet with you, with your family and your family doctor to create an individualized home health care plan. They should create a personal home care plan that includes details about specific care needs, medical equipment, and input from your family doctor. Find a health care provider that commits to updating the plan frequently like Living Assistance Services.

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5. What qualifications do the caregivers have?
Make sure that you are comfortable with the level of training and experience of the actual caregiver to take care of your loved one. To determine how they screen their caregivers, try asking:

  • How do the agency hire and train healthcare worker?
  • Does the agency provide continuing education?
  • What type of screening is done?

6. Do you provide 24/7 care?
Elder care services may require 24-hour care or arrange care with very little notice. Make sure that they can accommodate your needs with flexibility and great service.

7. What happens if we are not happy?
If you are dissatisfied, a reputable agency should be able to provide you with a different caregiver. After all, your loved ones should be comfortable and happy with their caregiver.

These are the questions you need to ask before hiring an in-home health care provider. This will ensure that your seniors will find care at home and they will be given the attention they definitely need in the safety of their own home.